Understand French
administrative
procedures yourself
Practical workshops, step-by-step guides, and educational coaching to help individuals and families handle their most common administrative dealings with public bodies — independently and confidently.
Built around your autonomy
Our educational approach puts you in the driver's seat. We teach, explain, and guide — you act.
Pedagogical, not representational
We train you to complete procedures yourself. We never act on your behalf or sign documents in your name.
Step-by-step clarity
Every workshop and guide breaks down complex processes into clear, actionable steps that make sense in plain language.
Tailored to families and individuals
Sessions address real-life situations: housing, social benefits, tax declarations, school enrollment, and more.
Transparent and compliant
Our scope is clearly defined. Educational support only — no legal advice, no representation, no third-party mandates.
Practical and time-efficient
Formats adapted to busy schedules: half-day workshops, individual sessions, and downloadable written guides.
Accessible language
Administrative jargon decoded into everyday vocabulary. Content available in French and English where relevant.
Learn by doing, not just listening
Our workshops place participants in realistic administrative scenarios. You fill in the actual forms, navigate the relevant websites, and prepare the documents yourself — with an educator beside you to explain each step.
Sessions cover the most common procedures: CAF benefits, tax returns, Ameli health insurance, school registration, and housing assistance. Small groups keep the experience focused and personal.
Clear references you keep and use
Each guide walks through a single administrative procedure from start to finish. Written in plain language, structured around the official steps, and regularly updated to reflect current requirements.
Guides are available in print format during workshops and as downloadable PDFs. They include checklists, document lists, deadline reminders, and links to the relevant official portals.
One-to-one educational support
Some situations call for a more personalised approach. Individual sessions focus on the specific procedures relevant to your current circumstances — whether that's a first tax declaration, a benefit renewal, or navigating a new public service online.
The educator works alongside you, explaining what each section of a form requires, what documents to gather, and what to expect at each stage. You complete everything yourself.
The administrative topics we teach
Our training covers the procedures that individuals and families encounter most frequently with French public bodies.
Housing assistance (APL)
Understanding eligibility, completing the CAF online application, submitting supporting documents, and managing renewals.
CAF / HousingIncome tax declaration
Navigating impots.gouv.fr, understanding pre-filled forms, declaring additional income, and meeting deadlines.
Impôts / TaxesHealth insurance (Ameli)
Creating an Ameli account, updating personal information, accessing reimbursement statements, and registering a GP.
Assurance MaladieSchool enrollment
Municipal registration procedures, required documents, online portals, and coordination with the school administration.
Éducation NationaleEmployment and unemployment
France Travail registration, updating your situation, understanding allocation rights, and managing your online dossier.
France TravailIdentity documents
Renewing a national identity card or passport via the online pre-application system, booking appointments, and preparing documents.
Mairie / PrefectureReady to take control of your administrative life?
Explore our workshop formats and individual session options. Contact us to find the right format for your situation.